Returns & Exchanges
We want you to love your cydwoqsandals.com! If you’re not completely satisfied, you may return or exchange your unworn, undamaged items within 30 days of delivery.
How to Return or Exchange
- Start Your Return/Exchange – Visit cydwoqsandals.com and follow the instructions in your order confirmation email.
- Pack Your Items – Include the original packaging and any accessories.
- Ship It Back – Send your return using a trackable shipping method.
Refund Details
- Refunds are processed within 5–7 business days after we receive your return.
- Original shipping fees are non-refundable.
- Sale items are final and cannot be returned or exchanged.
Exchanges
- Exchanges are subject to availability. If your desired size/color is out of stock, we’ll issue a refund instead.
- You’ll be responsible for return shipping costs unless the item is defective or incorrect.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days for assistance.
International Returns
Customers outside the designated region are responsible for return shipping costs and any customs fees.
For further questions, please refer to our FAQs or reach out via our Contact Page.